The Grievances Crew intervened, facilitating interaction With all the On line casino, which in the long run led towards the participant acquiring his money after a hold off of one as well as a fifty percent months. The grievance was marked as resolved.
The participant from Austria experienced deposited two hundred Euros into her on the internet casino account, but the amount was canceled later on because of exceeding the established limit. Irrespective of her giving evidence of payment and endeavours to trace the transaction through her lender, the issue remained unresolved. This resulted in a very lack of 200 Euros and an additional fee of 38.35 Euros incurred through the procedure. After a prolonged discussion and several other communications Using the On line casino as well as lender, the On line casino lastly credited the two hundred Euros into the player's account.
The Safety Index of this On line casino was calculated based upon our research and facts gathered by our casino evaluation workforce. Learn more about On line casino evaluation methodology
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We contacted the On line casino, and its agent questioned the player to Make contact with the assistance. Nevertheless the participant experienced completed it prior to, they finally knowledgeable us about receiving the income, consequently we shut the criticism as resolved.
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The participant from Canada is boasting an entire refund of all deposited funds as he self-excluded as a result of a gambling habit in the similar On line casino previously.
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